Finding the Right Support For You

Whether you're an NDIS participant, a family member, or a carer — we'll help you find a support worker who truly fits.

Talk to Us Today

What We Can Help You With

Finding a Support Worker

We match you with vetted, compassionate support workers who suit your personality, needs, and schedule.

Understanding Your NDIS Funding

Confused about what your plan covers? We can walk you through what support services you're eligible for.

In-Home & Community Support

From daily living assistance to community access — we find workers for every type of support need.

Respite Care

Support for family carers who need a break — we find reliable, caring workers to step in.

Someone to Talk To

We know the NDIS system can feel overwhelming. We're here to listen and guide you — no pressure, no jargon.

Changing Support Workers

Not happy with your current support? We'll help you find someone better — discreetly and without fuss.

How It Works

1

Tell us about your needs

Call us or fill in our simple form. We'll ask about your support needs, your NDIS plan, preferred hours, and what matters most to you in a support worker.

2

We find the right match

We search our network of vetted support workers and find candidates who fit your needs — not just on paper, but in personality and values too.

3

Meet your support worker

We arrange an introduction so you can meet before committing. If it's not the right fit, we'll find someone else — no pressure.

4

Ongoing support from us

We don't disappear after placement. We check in regularly to make sure things are going well for you and your support worker.

Common Questions

Does it cost me anything to use Reassure Support?

No — our service is completely free for NDIS participants and families. Our fees are paid by the support provider or worker placement.

How do I know the support workers are safe?

Every support worker in our network has a current NDIS Worker Screening Check, police clearance, First Aid certification, and passes our personal values assessment.

I don't fully understand my NDIS plan — can you help?

Absolutely. We're happy to sit down with you (or over the phone) and help you understand what your funding covers and how to use it effectively.

What if I'm not happy with my support worker?

Just call us. We'll work quickly and discreetly to find you a better match. Your comfort and safety always come first.

Do you only work in Brisbane?

We're based in Brisbane but work across South East Queensland. Contact us to discuss your location and we'll do our best to help.

Let's Find Your Perfect Match

No forms, no pressure. Just a friendly conversation about how we can help.

Call us directly
0404 956 595
Mon–Fri 8am–6pm · After hours available
Email us
connect@reassuresupport.services
We respond within a few hours